Privacy Policy

Information Collection

True North Learning collects personal information that you voluntarily provide when registering for our services. This includes your full name, email address, and province of residence. We collect this information to provide you with relevant educational program information and to fulfill our service obligations.

Use of Information

Your personal information is used to:

• Provide information about available learning programs
• Communicate updates about educational opportunities
• Respond to your inquiries and requests
• Improve our services and user experience

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely on Canadian servers and is retained only for as long as necessary to fulfill the purposes outlined in this policy.

PIPEDA Compliance

True North Learning complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access, correct, or delete your personal information. You may withdraw consent for us to use your information at any time by contacting us.

Cookies and Tracking

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences. You can disable cookies through your browser settings, though this may affect website functionality.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to trusted partners who assist us in operating our platform, provided they agree to keep this information confidential.

Data Retention

Personal information is retained for a period of 24 months from the date of collection or until you request its deletion, whichever comes first. After this period, your information will be securely deleted from our systems.

Your Rights

Under PIPEDA, you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing
• File a complaint with the Privacy Commissioner of Canada

Contact Information

For questions about this privacy policy or to exercise your rights, please contact us at:

True North Learning
Toronto, Ontario, Canada

Policy Updates

We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.